Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? Here's how to reach us and what you can expect once you do.
How to Get in Touch
Email is the best way to reach us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected].
A quick summary of what your message is about — a bonus term you want checked, a licensing question, a correction — helps us route it to the right person and get back to you faster.
What Readers Usually Contact Us About
- Site accuracy — If a bonus term, cashback rate, or supported coin listed for any of the operators we cover looks out of date, tell us. Terms at crypto casinos change often, and we rely on readers as well as our own checks to keep listings current.
- Questions about how we rank sites — If you want to understand why one operator sits above another, or how factors like payout speed, licensing, or coin support were weighed, we're happy to explain our approach in more detail.
- Coverage requests — If there's a topic related to crypto gambling in the US you think we should cover — wallet setup, a specific state's rules, a particular payment method — let us know.
- Concerns about a specific operator — If you've had a problem with withdrawals, verification, or support at any site we list, we want to hear about it. Reader reports factor into how we review and revisit our coverage.
- Partnership or editorial enquiries — If you represent a company and want to discuss working with us, introduce yourself and explain what you have in mind.
Questions About Legality or Your Own State
We get a lot of messages asking whether it's legal to play at a particular offshore crypto casino from a specific US state. We can point you to general information, but we can't give a definitive legal opinion on your individual situation. Offshore crypto casinos operate in a legal grey area for US players: they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. If you're unsure where you stand, checking your own state's gambling laws or speaking with a legal professional is the right next step. The same applies to tax questions on gambling winnings or crypto gains — we can share general information, but always consult a qualified tax professional for anything specific to your situation.
If You're Concerned About Your Own Gambling
If you're contacting us because gambling has started to feel like a problem — for you or someone you know — please say so in your message, and we'll point you toward appropriate support resources. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, any time. It's worth remembering that offshore crypto casinos may not offer the same self-exclusion tools or player protections that state-regulated operators provide, so building in your own limits matters more, not less.
What Happens After You Send a Message
A real person on our team reads and responds to every enquiry — we don't rely on automated replies to stand in for an actual answer. Most messages get a response within two working days, though it can take a little longer during busier periods. If your question needs more research, such as a correction that involves re-checking an operator's current terms, we'll let you know that it's being looked into rather than leaving you waiting without word.
Before You Write In
A few things that are useful to know in advance:
- Our reviews and rankings, including the ones on our Best Non GamStop Casinos page, reflect independent research. Some listings on this site earn us commission if a reader signs up through them — this never affects how a site is ranked or reviewed.
- We can't process withdrawals, verify accounts, or resolve disputes with any casino directly — those requests need to go to the operator's own support team.
- All content on this site is intended for readers of legal gambling age in their state (18+ or 21+, depending on the operator and applicable state rules). We don't provide information, support, or content aimed at anyone under that age.
Whatever the reason for reaching out, we appreciate you taking the time. Reader feedback is a real part of how we keep this site accurate and useful, and we look forward to hearing from you.